FREQUENTLY ASKED QUESTIONS
ARE YOUR PEPTIDES 3RD-PARTY TESTED?
Independent third-party testing and Certificates of Analysis (COAs) are available for qualifying products. Available documentation can be reviewed where provided.
DO YOU ACCEPT PRODUCT RETURNS OR EXCHANGES?
Yes, we accept unused, unopened product returns less than 30 days after the original purchase date. You will be issued a full refund, minus the cost of shipping once we receive the item.
How Do I Track My Order?
Enter your Order ID and billing email on our Track My Order Page to view your current order status.
DO YOU SHIP WORLDWIDE?
AT THIS TIME WE ONLY SHIP IN THE UNITED STATES.
WHY IS MY ORDER TAKING LONGER THAN EXPECTED TO ARRIVE?
On occasion, USPS Ground Advantage shipping may experience delays that are outside of our control. While USPS provides estimated delivery timeframes, these timelines are not guaranteed and may vary due to weather, carrier backlogs, or regional processing delays.
To give our customers more flexibility, we have added additional shipping options at checkout, including priority and premium fast shipping through FedEx, for those who prefer a faster and more reliable delivery option.
If you need your order sooner, we recommend selecting one of the expedited shipping options available during checkout.
